◆ WE WILL PROCESS EXCHANGES/REFUNDS FOR CUSTOMERS IN THE FOLLOWING CASES:
• The product does not match the type or model that the customer ordered.
• The quantity is insufficient, or the complete set is not included as stated in the order.
• The external condition of the product is damaged (e.g., peeling, breakage) during shipping, etc.
• The product does not meet quality standards, such as being out of warranty, not functioning, or damaged due to external factors, etc.
◆ EXCHANGES/REFUNDS WILL NOT BE ACCEPTED IN THE FOLLOWING CASES:
• The customer wishes to change the type or model without prior notice.
• The customer causes external damage to the product, such as tearing the packaging, peeling, or breakage.
• The customer operates the product incorrectly, causing damage.
• The customer does not comply with the required conditions to qualify for warranty services.
◆ FOR MORE INFORMATION, PLEASE CONTACT:
CUONG THINH CHEMICAL & SCIENCE TECHNOLOGY EQUIPMENT COMPANY LIMITED
Add: No 27A, Lane 184, Hoa Bang, Cau Giay, Ha Noi , Vietnam
Tel: 04 37915904; Fax: 04 37822738
Email: ctstec@gmail.com; khacthanh@ctstec.com.vn
